Forward the line at close. That's the whole setup.
No new phone system, no carrier change, no software for your team to learn. Your number stays your number. When the office closes, calls come to us. When it opens, they go back.
You set the hours and the rules
Close of business to open, plus weekends and holidays. You tell us what counts as an emergency and who gets woken up for it.
A call comes in at 10pm
It's answered on the first ring, on every line at once. It says it's an AI, then gets on with the job of finding out what's wrong.
It triages like a dispatcher
A no-heat call in January or a gas smell goes to your on-call tech. A filter question, a quote request, a thermostat that's acting up gets a morning slot.
The job lands on your board
Name, number, address, what's wrong, what was promised. The appointment is booked and the slot is held before anyone opens a laptop.
You read the night with your coffee
One summary: what came in, what's booked, what needs a human, what was a wrong number. Every call recorded and transcribed if you want to hear it.
What it doesn't do.
A front desk you can't trust is worse than no front desk. So here's the edge of it.
It works with the software you already run.
Bookings go into your existing system and calls show up in your existing logs. If you're on paper or a whiteboard, that works too — you get the summary and we keep the record.
Hear it answer one after-hours call.
Twenty minutes, no pitch deck. We read three numbers off your existing dashboard and tell you straight whether the night is leaking work.
Free 60-day after-hours pilot · Three shops only